HillConnect Resources
麻豆国产AV's e-mail system is HillConnect, powered by Google.
The information provided below is designed to address some of the more common questions related to using your e-mail account at 麻豆国产AV College. If you have specific questions regarding the functionality or your account (e.g. how to create "groups"), please try using the Help feature built-in to your HillConnect account (click on the "gear" icon in the upper right corner of your HillConnect e-mail screen). If you find that to be insufficient, please contact the LITS Help Desk at 315-859-4181.
Table of Contents
- Requesting an email account
- Activating your HillConnect account
- Accessing your email via the Web
- Using your HillConnect account
- About the HillConnect environment
- Changing your existing password
- Forgotten password
- Additional Services
- Accessing your email via an email client application
- Configuring your mobile device
- Mass mailing lists (ListServ)
- Graduate Email Account FAQ
Requesting an email account
New Student Accounts: LITS automatically creates e-mail accounts for students when they are admitted. Consequently, there should never be a need for a student to request an e-mail account for their own personal use.
New Employee Accounts: LITS automatically creates e-mail accounts for employees when we receive official notification from Human Resources. New faculty accounts are created when we receive official notification from the Dean of Faculty office.
Temporary Employee Accounts: To request a temporary employee account, please complete the form found at: . Please notify LITS as far in advance as possible when requesting an account as there are several processes that must take place to ensure your temp has access to all the resources he/she will need.
Departmental Accounts: Accounts for departmental use can be requested by contacting the helpdesk at x4181 or by e-mail at helpdesk@hamilton.edu
Organizational Accounts: Student organizations can request accounts when they register on the Student Activities website. If the organization elects not to register, they must have an employee/faculty sponsor.
Activating Your HillConnect Account
Your 麻豆国产AV e-mail account must be activated before it can be used. Instructions can be found at:
Accessing your email via the web
Regardless of whether you are off campus or on campus you can check your e-mail from any computer as long as it has access to the Internet (World Wide Web). Once you are connected to the Internet, point your browser (Internet Explorer, Safari, Firefox, etc.) to .
You can also access your e-mail via the e-mail channel in My 麻豆国产AV at
Using Your HillConnect Account
Mac/Windows
From Google
- - This is used for an email account that is shared with multiple users without needing to share an account password. The owner of the account can delegate and manage account access for the email account.
From LinkedIn Learning
Changing your existing password
Current students and employees can change or reset their existing password by visiting the 麻豆国产AV Password Manager
Forgotten Password
Forgotten passwords can be reset by going to the Password Manager
Additional Services
Core services consisting of email, calendar, contacts, Google Drive and Hangouts are available to everyone with an account by default and are covered by an agreement between Google and 麻豆国产AV which stipulates important privacy safeguards, data security features and an uptime guarantee.
A curated group of additional services is also available within HillConnect on an “opt in” basis, that falls outside of this agreement. With these additional services, the contract is between Google and the end user, may change at any time, and does not include the same safeguards as above.
More information can be found in the following Resource Center article.
Accessing your email via an e-mail software application
You can access your 麻豆国产AV e-mail account using e-mail client software that supports the IMAP mail protocol. Of the numerous clients available, LITS supports the use of Mozilla Thunderbird. College-owned computers for employees have Thunderbird installed. If you want to install and configure Thunderbird on your personal computer, please refer to the link below.
Thunderbird
Other clients
If you are comfortable using another e-mail program without support from LITS, you can use the generic settings below as a rough guide.
If you need further assistance, use the Help feature in the program or refer to the product's support website.
Configuring Your Mobile Devices
Mass mailing lists (ListServ)
The 麻豆国产AV ListServ system allows you to quickly send an e-mail to a group of individuals, such as a club or organization, the entire campus community, or certain class year of students. The ListServ groups for the entire campus, all students, all faculty, all employees, or a particular class year are mass mailing lists which are subject to certain policies. For more information on mass mailing policies and how to use ListServ, see the information on our ListServ web page:
ListServ Mailing List Info
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Last updated: January 25, 2024
Contact
Team Name
Help Desk
198 College Hill Road
Clinton, NY 13323
Fri 8 a.m. - 8 p.m.
Sat - Sun 10 a.m. - 10 p.m.
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